Surveillance

CONNECT24•7 Monitor the operation of your turbine

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Monitor the operation of your own turbine

Plug 'n' play solution

We take good care of your turbine
CONNECT24•7 is a plug 'n' play solution that monitors vital parameters on your wind turbine, whether your setup consists of a single turbine or an entire wind farm.

You do not need to worry about your turbine. Our Surveillance Centre is staffed with skilled turbine technicians who totals more than 100 years of experience and they monitor your turbine around the clock, 365 days a year. In case of alarms, our technicians will access the turbine online to identify and process the error, thus preventing unnecessary call-outs.

Monitor the operation of your own turbine
You have the option to monitor the operation of your own turbine. Simply access the turbine either via the internet with CONNECT24•7 web or via smartphone/tablet with CONNECT24•7 app and get real-time updates on a number of parameters in a simple and user-friendly system around the clock, 365 days a year.

Our track record

365
Days a year
24
Hours a day
7
Days a week
9+
OEMs
750+
MW
850+
Turbines under surveillance
Advantages

The advantages are numerous

Connected Wind Services provides pro-active surveillance and technical support around the clock, 365 days a year
The Surveillance Centre is staffed with competent turbine technicians who totals more than 100 years of experience
Internet access; monitor the operation of the turbine yourself via PC
App for monitoring turbine operation via mobile or tablet, also when you travel
Cost-saving: Save both your phone line in the turbine and the analog line at home/in the office and no additional investments in expensive software protocols to access different turbine types online
Future-proof IP-solution
Turbine control

Take control of your turbine

CONNECT24•7 web is for anyone who wants to take control of their turbine and have access to all information (depending on selected package):

Dashboard showing turbine data at unit level
Power curve and wind distribution view
Current park status view
Production - and availability view
Wind rose view
Live turbine status
Instant alarm handling
5 min. log / 24h log / 36h log
Remote start, stop and reset of your turbine based on user rights
CONNECT24·7 app

Monitor turbine operations on the go

Available for both Android and Apple iOS smartphones/tablets. Free download via Google Play or App Store
24/7/365 access to turbine/wind park
Availability
Instant alarm notifications
View selected production data and -logs with easy to read graphs on park and unit level

Got questions?

If you have any questions regarding our Surveillance, please take a look at our Frequently Asked Questions (FAQ).

You can find answers to the most common questions as well as information about how to get support.

Is the 24/7 a real manned set up?

Yes, the 24/7 is a real 24/7.

Can CWS provide an app for the surveillance?

Yes, we have this option via our Connect 24/7 app.

Android download

iOS download

Can CWS provide this service for multiple WTG brands?

Yes, we have many different controller models and WTG models connected to our 24/7.

Contact us

Get in touch with your local O&M sales contact to learn more about what we can do for you or request a quote.

Henrik Støve

Sales Manager
Connected Wind Services Danmark A/S

Jan Peter von Hofe

Senior Sales Manager
Connected Wind Services Deutschland GmbH

Simon Wernersson

Sales & Project Sales Manager
Connected Wind Services Sverige AB